Refund policy
Return & Refund Policy
At Barklyzone, customer satisfaction is important to us. If you are not satisfied with your purchase, please contact our support team.
1. Return Period
Customers may request a return within 30 days of receiving their order.
2. Return Eligibility
To qualify for a return:
* The item must be unused and in its original condition.
* The item must include its original packaging, tags, and accessories, where applicable.
* Proof of purchase or an order number must be provided.
* The return must be approved by our support team before being sent back.
3. Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect product, contact us within 7 days of delivery with your order number and clear photographs of the issue. We will review the issue and provide an appropriate resolution.
4. Non-Returnable Items
Items that are used, damaged due to customer misuse, or returned without prior authorization may not qualify for a standard return. This does not limit any rights customers may have under applicable law.
5. How to Request a Return
Email us at barklyzone@gmail.com with:
* Your order number
* The reason for the return
* Photographs, if applicable
Our team will review your request and provide return instructions if approved.
6. Return Shipping Costs
For change-of-mind returns, customers are responsible for return shipping costs unless otherwise stated.
For damaged, defective, or incorrect items, please contact us before arranging return shipping.
7. Refund Processing
Once an approved return is received and inspected, we will notify you about the refund decision.
Approved refunds will be issued to the original payment method. Banks and payment providers may require additional time to post the refund.
8. Order Cancellations
Please contact us as soon as possible if you wish to cancel an order. Cancellation requests cannot be guaranteed after an order has been processed or shipped.
9. Contact Us
Email: barklyzone@gmail.com
Website: https://barklyzone.com/